Welcome to 9Line! We appreciate your trust in our platform and are committed to providing you with a seamless and enjoyable shopping experience. Before you proceed, please take a moment to review our Terms & Conditions carefully.

By accessing or using the 9line website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. GENERAL

1.1 Acceptance of Terms: By using 9line, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

1.2 Age Requirement: You must be 18 years or older to use our website. By using 9line, you confirm that you meet this age requirement.

2. ORDERING AND PAYMENTS

2.1 Order Confirmation: Once you place an order with 9line, you will receive an email confirmation. This confirmation does not signify our acceptance of your order; it is a confirmation that we have received it.

2.2 After selecting your desired abaya, you will be required to make a deposit of 30% of the Abaya’s total cost to confirm your order.

2.3 Payment: We accept various payment methods, including [list of payment methods]. By providing your payment information, you authorize us to process and complete your order.

3. SHIPPING AND DELIVERY

We offer reliable shipping and delivery services to ensure your abaya reaches you in a timely manner. Here are some key details regarding our shipping and delivery:

• Domestic Shipping (Qatar): We provide fast and efficient shipping within Qatar. Delivery typically takes 3 to7 days.
• International Shipping: Currently, we do not offer international shipping services but we are looking forward to expanding globally. Stay Tuned!

4. PRIVACY AND SECURITY

4.1 Privacy: Protecting your privacy is crucial to us. Our Privacy Policy outlines how we collect, use, and protect your personal information.

4.2 Security: While we take measures to secure our website, we cannot guarantee absolute security. By using 9line, you acknowledge and accept the inherent risks of online transactions.

5. RETURNS AND REFUNDS

At 9Line, we strive for customer satisfaction. If you encounter any issues with your order, please contact our customer support team within 3 days of receiving your abaya. We will assess each case individually and provide a suitable satisfactory solution. Return and exchange are not available because your order is made upon request and is tailored just to suit your taste and size. Thus, kindly make sure of your personalized order details. However, as we seek excellence, fitting amendments are available.

6. INTELLECTUAL PROPERTY

6.1 Content Ownership: All content on the 9line website, including text, images, logos, and graphics, is the property of 9line and is protected by copyright laws.

6.2 Usage Restrictions: You may not reproduce, distribute, modify, or display any content from our website without explicit written permission from 9line.

7. CHANGES TO TERMS & CONDITIONS

7.1 Updates: We reserve the right to update and modify these Terms & Conditions at any time. It is your responsibility to review this page periodically for changes.

7.2 Notification: Significant changes will be communicated via email or by a prominent notice on our website.

By continuing to use 9line after any modifications to these terms, you agree to the updated version.

8. CONTACT INFORMATION

If you have any questions or concerns regarding these Terms & Conditions, please email us at info@9lineqa.com or contact us at +974 5105 6111.

Thank you for choosing 9line. We appreciate your trust and look forward to providing you with exceptional service.